F.A.Q

How do I place an order?
You can order all items through our online store at http://mvink.blogspot.com. The easiest and quickest way to pay for your order is via PayPal. You do not need to be a member of Paypal, all that is required is that you have a credit or debit card. Our website is designed to be as simple and easy to navigate as possible, all you need to do is browse through our online store, choose what you would like to purchase and add postage to the basket if you live outside of Malaysia. Currency conversions are covered by Paypal, and you will be able to review the cost in your chosen currency before checkout.

How much is postage?
The cost of postage is listed on Delivery Info Section.Our charge are depending on the location and weight for your items and we offer you the best price ever in our official blogsite

I don’t have a credit or debit card, can I still place an order?
Yes you certainly can! You can pay by 2 alternative methods: cheque and cash by debit your payment in selected bank. Cheque payments will take 3-5 working days to clear, when the cheque has gone through we will dispatch your order. Please ask for details of who to address the cheque to and we will provide you with the information as fast as possible. Cash is via debit your payment to selected bank that you are prefer,this is for Malaysian Customer only. When planning to send alternative payment you will need to print and fill in an order form which is available by clicking here. We then require you to email us (mvinkshoppe@gmail.com) stating what you wish to order so it can be reserved, and we will respond within 24 hours with an address to send your order form and payment.

How can I contact you?
Feel free to contact us for general enquiries via our Myspace page at www.myspace.com/mvink. However, all order enquiries must be sent to mvinkshoppe@gmail.com.

Do you offer refunds or exchanges?
Please refer to the Terms and Conditions for full details on our refund policy.

My parents/guardians don’t like me ordering from the Internet, do you sell elsewhere, or is there a way I can prove it is safe to purchase here?
Some people are still skeptical of purchasing via the Internet, but we pride ourselves in providing genuine great service and efficient customer care. Payment through PayPal is entirely safe and secure and we do not see any card details when dealing with your order. Paypal takes care of this. For more details on our handling of details and information then please view our Terms and Conditions available on our website. Alternative payment can be further secured by sending payment to us through recorded delivery. We aim to dispatch all orders within 24 hours of payment and guarantee fast friendly service. If you want to pay by cash, cheque or postal order, then visit the Alternative Payment page by clicking here.

Will you endorse or sponsor my band?
This is the question we are most frequently asked, and unfortunately the answer is no. We have done this in the past and have decided it is too complicated. If we did endorse every band that asked, we would be a charity and not a clothing company! We wish you every success in your music making ambitions.

Do you offer any wholesale deals?
Yes we do, if you are interested in the wholesale of Myst Vearn Ink's then send us an email to mvinkshoppe@gmail.com stating your query and we will promptly reply and send you our wholesale prices.

Who works for Myst Vearn Ink's?
The co-owners of the company are Md Hazly and Muhd Nazri. You can contact us through Myspace if you so wish. We are friendly, hard working and are very passionate about what we do.

Can I work or model for Myst Vearn Ink's?
This is another question we get asked a lot. We use the same designers for all of our gear and do not currently require any other work or samples being delivered to us, thank you anyway for your interest in us and good luck with what you do. Though if you do buy from us, we do love to see you all in our clothing so feel free to send us some pictures, a good way to do this is via our Myspace blog.

Please can I have some free stuff?
No! Please stop asking! We are a business, not a charity, if we could give our gear away for free then we would! We do offer an affordable service and like to give away as many freebies as we can without undermining the point of what we do! Nice try though.

If you require any further information then do not hesitate to contact us at mvinkshoppe@gmail.com and we will try to respond within 24 hours. Please do not repeatedly contact us as this will only slow our response down and we do have a lot of replying to do so we do ask for you patience and thank you for your interest. Our Terms & Conditions are also available on our website and you can also refer to the Contact section of our website if you require an alternative method of communication.